Privacy Policy

Effective Date: May, 1st ,2025

Introduction

Welcome to Trades AI Voice ("Company," "we," "our," or "us"). Your privacy is important to us, and we are committed to protecting it through our compliance with this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with our platform. Please read this Privacy Policy carefully. By using our services, you consent to the practices described in this Policy.

This Privacy Policy is compliant with the California Consumer Privacy Act ("CCPA") and the California Privacy Rights Act ("CPRA").

Information We Collect

We may collect and process the following types of information:

1. Personal Information: Name, email address, phone number, company name, job title, and other identifiers. 
2. Business Information: Company size, industry type, and business needs. 
3. Communication Data: Information included in any communication between you and us. 
4. Technical Data: IP address, browser type, operating system, referring URLs, and usage information. 
5. Cookies and Tracking Technologies: To enhance user experience and for analytics.
    

Categories of Personal Information Collected

As defined by the CCPA/CPRA, we collect:

• Identifiers (e.g., real name, postal address, email address). 
• Commercial information (e.g., records of products or services purchased). 
• Internet or other electronic network activity information (e.g., browsing history, search history). 
• Professional or employment-related information.
   

Sources of Personal Information

We collect personal information directly from you, automatically through your use of our services, and from third parties.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services. 
• Improve, personalize, and expand our offerings. 
• Communicate with you, including customer service, updates, and marketing. 
• Process transactions and manage billing. 
• Understand and analyze usage trends and preferences. 
• Comply with legal obligations and enforce our agreements.
   

Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share information with:

• Service Providers: Third-party vendors assisting in service delivery.
• Legal Authorities: As required by law or to protect our rights.
• Business Transfers: In connection with a merger, sale, or acquisition.
   

Your California Privacy Rights

If you are a California resident, you have specific rights under the CCPA/CPRA:

• Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell. 
• Right to Delete: You have the right to request the deletion of your personal information collected by us. 
• Right to Correct: You have the right to request correction of inaccurate personal information. 
• Right to Opt-Out: We do not sell personal information. However, you have the right to direct us not to sell your personal information. 
• Right to Limit Use of Sensitive Personal Information: You can request that we limit the use and disclosure of sensitive personal information. 
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for the exercise of your privacy rights.
   

To exercise these rights, please contact us at info@tradesaivoice.com or call us at 

(925) 237-1368‬.

Verification of Requests

When you submit a request, we may verify your identity by asking you to provide information we can match against our records. Authorized agents may also make requests on behalf of California residents.

Cookies Policy

We use cookies to collect information about your interaction with our site. You can control cookies through your browser settings. For more details, please refer to our Cookies Policy [Insert Link if Applicable].

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Trades AI Voice California, 94520 info@tradesaivoice.com (925) 237-1368‬